Privacy Policy
1 Cerberus patrol and security
Last Updated: April 6, 2025
At 1 Cerberus patrol and security, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://patrol-security.com/), engage our security services, or interact with us in California. As a California-based company, we comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable state and federal laws.
By using our website or services, you agree to the terms of this Privacy Policy. If you have questions, please contact us at info@patrol.security.com
1. Information We Collect
We may collect the following categories of personal information, as defined under the CCPA/CPRA, depending on how you interact with us:
A. Personal Information You Provide
- Identifiers: Name, email address, phone number, mailing address, or other contact details when you request a quote, sign up for services, or contact us.
- Customer Records: Billing information (e.g., credit card number, payment details), contract details, or service preferences when you engage our security services.
- Commercial Information: Details about the services you purchase or inquire about, such as security type (armed, unarmed, etc.) or location needs.
B. Information Collected Automatically
- Internet or Network Activity: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies, web beacons, or analytics tools.
- Geolocation Data: Approximate location based on your IP address or device settings when you access our site or services.
C. Information from Third Parties
- Professional or Employment Information: Background check data or references if you apply to work with us as a guard or employee.
- Third-Party Sources: Information from business partners, public records, or marketing services to enhance our client outreach or verify identities.
D. Sensitive Personal Information
- Government Identifiers: Social Security number, driver’s license, or state ID (e.g., for employee background checks or client verification, if applicable).
- Precise Geolocation: Only collected with consent for specific services (e.g., mobile patrol tracking).
We do not knowingly collect personal information from individuals under 16 without parental consent.
2. How We Use Your Information
We use your personal information for the following business purposes:
- To Provide Services: Process inquiries, deliver security services (e.g., armed guards, mobile patrols), and manage contracts or payments.
- To Communicate: Respond to your requests, send service updates, or provide customer support.
- To Improve Our Services: Analyze website usage, enhance security offerings, and tailor our solutions to client needs.
- For Marketing: Send promotional emails, newsletters, or offers (with your consent, where required).
- For Legal and Safety Purposes: Comply with laws, conduct background checks for employees, or protect against fraud, theft, or security threats.
- To Manage Employment: Process job applications, verify qualifications, and maintain employee records.
We do not use your information for purposes beyond what is reasonably necessary for these activities unless we notify you and obtain your consent.
3. How We Share Your Information
We may disclose your personal information to the following categories of third parties:
- Service Providers: Vendors who assist with payment processing, website hosting, analytics (e.g., Google Analytics), or background checks, bound by confidentiality agreements.
- Business Partners: Companies we collaborate with to deliver services (e.g., technology providers for surveillance systems).
- Law Enforcement or Regulators: When required by law, subpoena, or to protect public safety (e.g., reporting incidents under California security regulations).
- Successors: In the event of a merger, acquisition, or sale of 1 Cerberus Patrol and Security assets, your information may be transferred with notice to you.
We do not sell your personal information to third parties for monetary gain. However, under the CCPA/CPRA, “sharing” for targeted advertising (e.g., via cookies) may be considered a “sale.” We disclose limited data (e.g., website usage) to analytics providers but offer you the right to opt out (see Section 6).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website.
- Essential Cookies: Enable site functionality (e.g., form submissions).
- Analytics Cookies: Track site performance and visitor behavior.
- Advertising Cookies: Deliver relevant ads based on your interests (if applicable).
You can manage cookie preferences through your browser settings or our website’s cookie consent tool. Disabling cookies may limit some site features.
5. Your California Privacy Rights
As a California resident, you have the following rights under the CCPA/CPRA:
- Right to Know: Request details about the personal information we collect, use, disclose, or sell/share about you in the past 12 months.
- Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal obligations or service delivery needs).
- Right to Correct: Request correction of inaccurate personal information we hold about you.
- Right to Opt Out of Sale/Sharing: Opt out of the sale or sharing of your personal information for targeted advertising (we currently do not sell but may share for analytics).
- Right to Limit Use of Sensitive Information: Limit use of sensitive personal information (e.g., SSN) to what is necessary for service provision.
- Right to Non-Discrimination: We will not discriminate against you (e.g., deny services or charge higher prices) for exercising these rights.
To exercise your rights, contact us at [insert email: privacy@patrol-security.com] or [insert phone number]. We will verify your identity (e.g., via email confirmation or ID check) before processing your request, typically within 45 days (extendable by 45 more if needed).
6. How to Opt-Out of Data Sharing
To opt-out of data sharing for targeted advertising:
- Visit our website and click “Do Not Sell/Share My Personal Information” in the footer.
- Adjust your browser’s “Do Not Track” settings or use Global Privacy Control (GPC) signals, which we honor.
- Email us at privacy@patrol-security.com with your request.
We do not currently engage in monetary sales of personal information.
7. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information, such as encryption, secure servers, and restricted access. However, no system is 100% secure, and we cannot guarantee absolute protection against breaches. If a breach occurs affecting your rights, we will notify you as required by California law.
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Client data: Kept for the duration of our service contract plus 7 years for legal/tax purposes.
- Website visitor data: Retained for up to 2 years for analytics unless you request deletion.
- Job applicant data: Held for 1 year unless hired, then per employment laws.
You may request deletion earlier (see Section 5).
9. Third-Party Links
Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices. Review their policies before providing information.
10. Children’s Privacy
Our services are not directed to individuals under 16. If we learn we’ve collected personal information from a child under 16 without parental consent, we will delete it promptly. Contact us if you believe this has occurred.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the revised policy on our website with an updated “Last Updated” date. Significant changes may include email notification if you’re a client.
12. Contact Us
For questions, requests, or concerns about your privacy, reach out to:
1 Cerberus patrol and security
- 15995 Brownstone Ave Lathrop
- CA 95330 USA
Email: privacy@patrol-security.com
Phone: +1-800-460-8571
13. California-Specific Disclosures
Categories of Information Collected (Past 12 Months)
- Commercial Information: Yes
- Internet/Network Activity: Yes
- Geolocation Data: Yes (approximate)
- Professional/Employment Information: Yes (for employees/applicants)
Categories Disclosed
- To Service Providers: Identifiers, Customer Records, Internet Activity
- To Law Enforcement: As required by law
Sale or Sharing
- Sale: No
- Sharing for Targeted Advertising: Yes
